Safety is a value and expectation at MedFlight. MedFlight partners have a right to a safe and healthful work environment, and all partners share the responsibility of working and acting in a safe manner.
MedFlight and Metro Aviation maintain safety practices to protect the well-being of not only MedFlight partners, but your patient as well. We operate in a no-pressure environment: All members of the assigned transport team must agree to accept the mission before moving forward. This includes the clinical team, our communications center, the pilot or driver, and Metro Aviation’s operational control center if helicopter transport is included. This, and many other safety initiatives, are supported by a comprehensive Safety Management System.
Communication within our organization, with the requesting public service agency or hospital, the receiving hospital, and neighboring air medical services is paramount in elevating safety in the critical-care transport industry.